REV Bridle and Lines

REV Bridle and Lines
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Northwest Kiteboarding -> Gorge / Portland / Oregon Coast

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EdG

Since 19 Dec 2005
425 Posts
Just a Kook that's
Obsessed

Fri Apr 25, 08 8:41 am

harleyboy wrote:

just wanted to say thanks to Slingshot via Gorge Performance...they gave me all new lines and bridle for free after this incident.

That is customer service. Thanks

Mark

pdxmonkeyboy

Since 16 May 2006
6081 Posts
forever labled as the
retired kiter & motorhead Unicorn Master

Fri Apr 25, 08 9:04 am

harleyboy wrote:

just wanted to say thanks to Slingshot via Gorge Performance...they gave me all new lines and bridle for free after this incident.

That is customer service. Thanks

Mark

More and more I hear about slingshot being super cool in these regards. I suspect that many feel the same but positive customer service is a huge. Although the hype machine would have you believe differently, many of the new high end kites are going to work great for 80% of the kiters out there.

That said, if I narrowed it down to one or two brands, I would definitely choose the company that is going to take care of me. This is the third story in about 3 months where SS really seemed to go above and beyond what many companies would do just to keep people stoked and out on the water...and that is why I spent $3,500 on new slingshot gear this year Embarassed

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