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tortured

 
Post new topic   Reply to topic    Northwest Kiteboarding -> Gorge / Portland / Oregon Coast
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lance_k

Since 04 May 2005
561 Posts
Hood River
Photographer



PostSat Sep 24, 05 10:43 am    tortured Reply with quote

5 brand spanking new Yarga kites were to arrive after 5-7 days shipping with DHL.

It's been 12 days now and DHL says they don't know why the package has been sitting in Longview WA for 5 days. They can't get ahold of the warehouse on the phone.

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KiteKarl

Since 02 Mar 2005
213 Posts
Stockton, California
Stoked



PostSat Sep 24, 05 11:17 am     Reply with quote

That's what happens when you hire tweakers for minimum wage. Rolling Eyes

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registered

Since 12 Jul 2005
1319 Posts
tsunami
Sandbagger



PostSat Sep 24, 05 3:20 pm     Reply with quote

Karl you got that right, last time I went to them to drop a LCD tv off for shipment I was worried if it would even get on a truck. The staff were definately all tweekers.

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lance_k

Since 04 May 2005
561 Posts
Hood River
Photographer



PostMon Sep 26, 05 8:32 pm     Reply with quote

Still no kite! Best called them this weekend and they swore it would arrive today at 2pm. Nope.
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pkh

Since 27 Feb 2005
6548 Posts
Couve / Hood
Site Lackey



PostMon Sep 26, 05 8:55 pm     Reply with quote

DHL does suck... they came to my door today to drop off some bladders and instead of just leaving them with security like UPS, FEDEX, USPS, etc... They leave a message saying I wasn't here and they'll try tomorrow.

Damn lazy driver just didn't want to wait for security. Funny thing is this happened last time with them too.

Good news is you can usually just call the local dispatch and have them drop it off that same day. Get on the phone and RAGE and you will get serviced. Get the tracking number from Best and then call DHL:

1-800-CALL-DHL or 1-888-2-RETURN

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trevorsmith

Since 25 Apr 2005
501 Posts
PDX
Addicted



PostTue Sep 27, 05 5:47 am     Reply with quote

KiteKarl wrote:
That's what happens when you hire tweakers for minimum wage. Rolling Eyes


Other bad one is FEDEx Ground. They could not find my downtown office location. 930 NW 6th Ave. Hey do you think that could be the 900 block of NW 6th ave? They tried 3 times to find it, and failed. so I have to go to Swan Island to pick up my computers.

I told them that FedEx Air has no problem finding it everyday

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lance_k

Since 04 May 2005
561 Posts
Hood River
Photographer



PostTue Sep 27, 05 10:39 pm     Reply with quote

Ahhhhh!

I ordered another kite- shipped 5 DAYS AGO through DHL from the same address (Florida) and I recieved it today. The dumbass came from the same wherehouse that my other kites have been sitting in for the last 7 days.

I only wish I was there at my place when he delivered it. I call the customer service line 2-3 times a day and they still don't know why the box hasn't gone out.

I may go postal....

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CoryfromTHECREW

Since 27 May 2005
57 Posts
Lakeview Oregon, or Anchorage
 



PostWed Sep 28, 05 10:02 am     Reply with quote

iON! wrote:

I may go postal....


I dont care what you have to do man....as long as you get it on film. Laughing
You could dress up as the troll....

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