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Slingshot Customer Service

 
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exhibitpro

Since 03 May 2019
1 Posts
Los Angeles \ Hood River
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PostFri May 03, 19 7:15 am    Slingshot Customer Service Reply with quote

I wanted to let everyone know about the excellent customer service that I received from Alex at Slingshot. Initial contact with Alex was about questions on a new board. His advice was quick and spot on (everyone should go by a Celery-Toss right now, great all-around board). Recently I had an issue with one of their products that he didn't really need to take care of but he did. Tony, Jeff, if you monitor this forum you should give Alex a raise, he's the type of people that every business, and customer, can benefit from.
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patdaniels

Since 29 Jul 2015
77 Posts
Seattle area
 



PostFri May 03, 19 8:37 am     Reply with quote

Alex and Trina at Slingshot / Ride Engine customer service both rock! Fantastic customer service, thank you both!

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shymac

Since 20 Jul 2005
904 Posts
Home Valley, Wa.
Bigfoot



PostFri May 03, 19 8:38 am     Reply with quote

At least someone carrying the tikki torch up-right.. Nice work ALEX! Drunk
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Alien

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Jonpnw

Since 22 Jul 2010
1153 Posts
Pacific Northwest
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PostFri May 03, 19 3:34 pm    SS BOMBER !!! Reply with quote

Yes !!! slingshot / ride Engine is all about taking care of the shredders ! Shymac set the example and now Trina & Alex kill it ! Go Spiky Ball and go check out Wind River Hipster Camp Site !! Alien
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Join the Columbia Gorge Water Sports Association. http://gorgewindsurfing.org/

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coupdevill

Since 09 Mar 2016
79 Posts
Hood River, OR
 



PostSat May 04, 19 4:51 am     Reply with quote

Simply, humbly the best!

coup

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wylieflyote

Since 30 Jun 2006
1351 Posts
Puget Sound & Wa. Coast
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PostSat May 04, 19 9:07 am     Reply with quote

Last Spring I had a little issue with my then 2 year old RE waist harness and texted the Seattle RE rep guy. Next morning my dog's barking at the Fedex guy. Incredible response. No charge.
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Kip Wylie

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AKkiter

Since 31 Aug 2008
177 Posts
Montavilla
Stoked



PostTue May 14, 19 6:46 pm     Reply with quote

I have to second this post! Slingshot is the best company around in my opinion.
Amazing customer service and really friendly folks!

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juandesooka

Since 21 Jan 2014
64 Posts

 



PostTue May 21, 19 9:13 pm     Reply with quote

X5. Alex went above and beyond with helping on a surf foil issue

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Addict

Since 26 Jun 2012
96 Posts

 



PostWed May 22, 19 9:39 am     Reply with quote

I have a question for Slingshot. How can I get in touch with Alex?
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juandesooka

Since 21 Jan 2014
64 Posts

 



PostWed May 22, 19 10:08 am     Reply with quote

Addict wrote:
I have a question for Slingshot. How can I get in touch with Alex?


He replied when I emailed info@slingshotsports.com

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Addict

Since 26 Jun 2012
96 Posts

 



PostFri May 24, 19 10:39 am     Reply with quote

Thanks!
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