Nick Stuart
Since 10 Sep 2014
1 Posts
Hood River
New Member
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Wed Sep 10, 14 11:18 am Slingshot is hiring a Customer Service Representative |
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Hello everyone,
Slingshot is hiring for a Customer Service Position. The details on the position are listed below. If you are a serious candidate please email info@slingshotsports.com with the subject line CUSTOMER SERVICE POSITION. Include your resume and contact information.
Customer Service Representative
This is an exciting opportunity to join a global brand in the watersports industry. The customer service representative will work closely with the entire company and its customers in a high paced environment providing outstanding service to a global customer base.
Job Overview
The customer service representative (CSR) position is will work with all departments to achieve great customer care. This includes sales incoming calls, order processing, warranty claims, freight issues resolution, website questions and general customer questions. The CSR will be responsible for providing prompt customer care, making decisions on warranty claims, following up on sales support, organizing internal data, providing product technical support and excellent overall customer care.
Main duties include:
Incoming calls
Customer care cases
Order processing
Technical product support
Sales support
Warranty claims
Freight claims
Online sales support
Organize data bases
Required skills:
2 years experience in customer service
Experienced with kiteboarding
Strong communications skills
Ability to provide great customer care in a high paced environment
Ability to self-start and problem solve
Well organized
Strong attention to detail
Strong knowledge of Microsoft Office (Outlook, Excel)
High School Diploma or equivalent
Preferred skills:
Experience with NetSuite
Experienced in wakeboarding and stand up paddling
Multiple languages
This position will be located in Hood River, Oregon. This is a full time salary position with benefits.
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